Organizations that attract, retain, develop and promote the best talent create a culture of inclusion that is reflected within all areas of the business. They understand that diversity includes all of us, and inclusion is a verb that requires specific action.
Transformational diversity and inclusion management starts by identifying business goals related to market share, community relations, employee engagement and customer relations.
The Society of Human Resource Management estimates that it costs $3,500.00 to replace one $8.00 per hour employee when all costs were considered. Of course, the higher the salary the more replacement costs. Most organizations are unaware of the embedded unconscious bias that produces an environment of exclusion instead of inclusion which leads to turnover and low employee engagement scores.
Due to the breakthroughs in brain science over the last fifteen years, we now understand how bias impacts our ability to effectively interact with people different from ourselves. Lenora knows how to help you mitigate the negative effects of bias on workplace cultures, and enhance the positive actions that impact business results.
International diversity expert Lenora Billings-Harris is the consultant companies want on board to help transform their organization into one that creates and sustains inclusive work cultures. Lenora has the ability to engage teams in order to accelerate their efforts and maximize their contributions to the organization. Whether through keynotes, workshops, virtual learning labs, or organizational consulting, Lenora partners with clients to help them build effective relationships that leverage differences in order to increase innovation, customer satisfaction, and immediate bottom-line results.