On-Demand elearning: The Next Best Thing To Seeing Lenora Live!

S.T.O.P. - Technique for Reducing Culture Collisions

WE DON’T SPEAK UP BECAUSE WE DON’T KNOW HOW

Lenora’s four-step feedback process S.T.O.P. ℠  is easy to understand and  produces results that preserve your relationship with the offender. Join her virtually and at your own pace to learn a technique that can be used at work, home, and even with children.

How do you tell your manager to stop giving you a high-five every time he agrees with something you say? How do you get  your Baby Boomer colleague to stop reminding you that you are too young to know…?

What do you say to a colleague or friend who expects you to laugh at inappropriate jokes, even though the subject of the joke is not directed toward your identity?

Lenora’s client research indicates that one of the biggest factors causing less than top team performance and innovation among co-workers is their inability to give feedback to each other quickly and without judgment regarding culturally sensitive behaviors—also known as micro-aggressions. This course is designed to teach individuals how to diminish culture collisions by using an effective feedback technique.

By taking Lenora’s feedback e-learning course, you’ll get the following benefits:

  • A practical method of giving feedback that improves relationships at work and elsewhere.
  • Reusable worksheets to walk you through each step
  • Although the course can be completed in one session, you can stop and return at your own pace

Click here to purchase the course

Thank you so much for the training workshop you did. I’ve heard nothing but great things from the faculty, and I’ve seen some of the skills used by faculty but in some unexpected ways. Thankfully, I haven’t heard of or seen any incidents that are problematic, but I have seen this–someone is clearly ready to tell a joke that might cross a line. A colleague said, “STOP and think about the workshop–are you sure you want to say that?” And person A laughed and said, “probably not.”

Since we all had the training–and we all know the terms–all someone has to say now is “STOP” or “Don’t make me use the STOP technique on you.” What a great way to remind people to be thoughtful about their words and language without creating hard feelings.

Virginia McDermott, Ph.D.

Dean of the Nido R. Qubein School of Communication 

High Point University